Ram Chillarege, 2010
Appears in ISSRE 2010, International Symposium on Software Reliability Engineering, November 2010, San Jose, CA.
A holistic insight into a product development history and customer consequences is possible via ODC retrospectives, provided the sample space is carefully chosen and the data integrated with related process measurements. This case study and method illustrates how to achieve this insight.
Ram Chillarege and Shriram Biyani
IBM TJ Watson Research Center, Yorktown Heights, NY, 1994
This paper uses the relative growth of defects, classified using Orthogonal Defect Classification to get a finer insight into dynamics of the software development process during later parts of testing. This is particularly useful to help identify management actions to better use people resources (both skill and staffing levels) to respond to difficulties experienced with the product in test. Specifically, the technique helps to:
- Identify the reasons for instability in the product demonstrated by growth modelling
- Evaluate the relative stability of specific aspects of the product, such as design, code, etc.
- Guide the choice of resource levels and skills necessary to respond to difficulties faced in the development process.
IBM Thomas J. Watson Research Center, 1996
This paper draws on the relationship between rapid reliability growth and the trigger profile during the early part of a product's release in the field.
- Trigger distributions for the first eight quarters of a product are illustrated and compared with the software reliability growth experienced in the same period. These data illustrate the specific triggers that contributed towards the high reliability growth as compared to the others that did not.
- The techniques of fault-injection can benefit from the knowledge of triggers and also assist testing and reliability growth by emulating an environment closer to that of the customer.
Thus, the ideas of fault-injection are made applicable to a much larger domain - namely of products which don't have to be fault-tolerant in design to take advantage and improve overall system reliability.
Chillarege Inc., New York, September 2002
Abstract -- The design point of e-business web application and the market demands for reliability have changed considerably in the past few years. Client ramp rates and business pressures cause conflicting forces, which, if not judiciously managed, can spell an engineering and business disaster.
In a nutshell, ODC is to an engineering team, like an MRI is to a surgeon. You get to look inside - before you cut. Or examine, evaluate, or understand. And that's the winning difference.
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